We Collect What We Need
We collect information reasonably needed to answer enquiries, manage bookings, arrange confirmed services and support safe tour operations.
This Privacy Policy explains how Right Adventure Tourism L.L.C, operating the Dune Buggy Dubai booking website, collects, uses, shares, stores and protects personal information when you visit our website, submit an enquiry, communicate with us or make a booking.
Last updated: 23 October 2026These key principles provide a quick overview. The complete Privacy Policy below explains each area in more detail.
We collect information reasonably needed to answer enquiries, manage bookings, arrange confirmed services and support safe tour operations.
We do not sell your personal information. Information may be shared only where reasonably necessary for services, operations, legal requirements or approved service providers.
Online or remote payments may be handled by independent payment providers. Never send complete card security details or online-banking passwords through ordinary messages or enquiry forms.
Subject to applicable law, you may contact us regarding access, correction, deletion, consent, marketing preferences and other applicable privacy rights.
Right Adventure Tourism L.L.C respects your privacy and aims to process personal information transparently, fairly and only for appropriate business, operational and legal purposes.
This Privacy Policy applies to visitors, enquirers and customers using dunebuggydubai.net, our booking channels and related customer-support services.
This policy should be read together with our Terms and Conditions .
Dune Buggy Dubai is the booking brand at dunebuggydubai.net. Bookings governed by this website’s terms are operated or arranged by Right Adventure Tourism L.L.C, Dubai Trade Licence 1437852. Offroad Adventure Fun Tours Dubai coordinates desert activities where identified in your booking. You can contact the booking team at booking@dunebuggydubai.net or +971 55 527 8481. Our office address is Office 105-A83, White Swan Building, Sheikh Zayed Road, Trade Center 1, Dubai, United Arab Emirates.
We collect the details you provide when enquiring or booking, such as your name, email address, telephone or WhatsApp number, selected activity, tour date and time, vehicle quantity, group size, transfer requirements and pickup location. Your messages may include special requests or information relevant to participation. Identification, eligibility and waiver details may be requested for the activity. Please provide only the information necessary for your request, and do not send full payment-card details through our forms or messages. Website and advertising services may also process technical information such as IP address, browser, device, referring page, campaign parameters, cookie identifiers and interactions with the website.
Information is collected directly through website forms, WhatsApp, telephone, email and booking or participation documents. Information can also be supplied by the person arranging a group booking, a booking partner or a service provider involved in your reservation. Website technologies and third-party services may collect technical and interaction information when you use the site. If you book for others, share the relevant privacy information with them and provide their details only when you are entitled to do so.
We use relevant information to respond to enquiries, check availability, prepare quotations, process and administer bookings, arrange transfers, communicate tour and payment details, support participation and safety procedures, and handle changes, complaints or refunds. Information may also be used to prevent misuse, maintain business records, operate and improve the website, and understand the performance of our advertising. Submitting an enquiry does not itself confirm a reservation; confirmation and payment requirements are explained in our booking terms.
Our use of information depends on its purpose and the requirements that apply to the processing. This can include responding to your request before a booking, providing an agreed service, meeting recordkeeping or other legal obligations, protecting legitimate operational and security interests where permitted, or relying on consent where required. Where processing depends on your consent, you can contact us to withdraw it for future processing. This does not reverse processing already carried out or remove information that must be retained for another applicable reason.
This website uses WordPress and related website services. Cookies, browser storage, tags and similar technologies can support site operation, form handling, security and measurement. Google tags and Google Tag Manager are present for advertising and measurement, and review widgets may load content from third-party services. Advertising identifiers and campaign parameters can help associate an enquiry with an advertisement. You can manage cookies through your browser and any privacy controls made available by the relevant service. Blocking technologies may affect website functions. This policy explains processing; it does not itself provide consent or replace any consent choice required for a particular use.
We use Google Ads and associated measurement to understand advertising interactions and enquiries. Depending on the services and settings in use, Google may process identifiers and website interactions to measure or personalize advertising, subject to applicable choices and requirements. Opening a WhatsApp link or submitting a request is not proof of a paid booking. Booking communications are used to manage your enquiry or reservation. If you receive promotional messages, you can ask us to stop them. You can also review advertising controls in your Google account.
We do not sell your personal information. Relevant details may be shared with the staff, guides, transport operators, activity providers or booking partners who need them to arrange your selected services. Hosting, email, communications, payment, website support, security, review and advertising providers may process information in connection with their services. Information may also be disclosed where required by applicable law, a valid authority request, or reasonably necessary to address fraud, disputes or safety incidents. Only information relevant to the purpose should be provided.
After availability and the final amount are confirmed, payment may be requested through a secure third-party payment link or another agreed method. The payment provider handles the payment information entered on its service under its own terms and privacy notice. We may receive information needed to reconcile a payment, such as a transaction reference, amount and payment status. Do not share card security codes, banking passwords or one-time banking codes with our booking team. A website request receipt is not a payment receipt.
Some service providers may process or store information outside the United Arab Emirates. This can include website hosting, email, communications, advertising and payment services. The location depends on the provider and its service arrangements. Contact us if you need information about a particular provider or transfer relevant to your booking. Applicable requirements for international processing must be considered for the service and information involved.
Information is retained according to its purpose, the status of an enquiry or booking, operational needs and applicable recordkeeping requirements. Relevant records may need to be kept to handle payments, refunds, complaints, insurance or safety matters, disputes and legal obligations. Technical records and identifiers may follow the retention settings of the relevant website or service provider. You may ask about the retention of your information or request deletion; some records may need to be retained for an applicable reason.
We take reasonable measures intended to protect booking information and limit access to people and providers who need it. No website, email or messaging service can guarantee absolute security. Please use the official contact channels, check payment instructions carefully and avoid sending unnecessary sensitive information. If you believe information relating to a booking has been misused or sent to the wrong recipient, contact our booking team promptly.
Depending on the law applicable to your information, you may have rights to request access, correction or deletion, or to object to, restrict or withdraw consent for certain processing. You can also ask to stop promotional communications. Contact us with enough information to identify the relevant enquiry or booking. We may need to verify your identity before acting on a request. Requests are considered subject to applicable requirements and exceptions; a deletion request does not automatically remove records we are required or entitled to retain.
An adult should arrange enquiries and bookings involving children. We may need children’s ages or other relevant participation details to assess vehicle suitability, seating, restraints and activity requirements. Please do not submit unnecessary information about a child. Driver and passenger eligibility is explained on the relevant tour page and confirmed by the operating team. Contact us if you believe a child has provided personal information directly without appropriate involvement from a parent or guardian.
Links and embedded content may take you to or load services operated by other organizations, including Google, WhatsApp, social networks, review services and payment providers. Your use of those services is governed by their own privacy notices and terms. We do not control their independent processing. Review the relevant provider’s privacy information before sharing information or making payment through its service.
This policy may be updated when our website, services or processing arrangements change. The latest version is published on this page with its update date. Please review the current version when making an enquiry or booking. Questions about an earlier booking or how an update affects your information can be sent to the booking team.
For questions or requests concerning personal information, contact Right Adventure Tourism L.L.C through booking@dunebuggydubai.net or +971 55 527 8481. Postal address: Office 105-A83, White Swan Building, Sheikh Zayed Road, Trade Center 1, Dubai, United Arab Emirates. Include your name, relevant booking reference if available and a description of your request. Do not include banking passwords, card security codes or one-time codes. We will review your request and explain any further verification or information needed.